Off The Record
A Police Officer Takes a Call from a Weeping Child Saying His Mother Is Gone
When the police dispatcher answered a call, he heard a child sobbing because his mother had gone to paradise. The youngster felt much better as a result of his response.
“Samuel, come here,” his father called to him one day. He hesitated to respond, not because he feared being struck, but rather because he sensed the gravity of the situation.
Sam had always been sympathetic; therefore, he did not want to get too near to the sorrowful feelings he was experiencing from his father. Even though he knew he had done nothing wrong that day, his father never used his entire name unless he was in trouble.
“Yes, father,” Sam responded as he eventually sat down with his dad on the couch in the living room.
“Listen, son,” said his dad. “I have… something I need to tell you and I need you to stay very calm.” Sam nodded his agreement even though he did not appreciate his father’s dejected tone.

“Your mother will not be returning to our house.”
Sam was taken aback by his father’s remarks. He had been told that his mother would return, but she had been hurried out of their home in the early hours of the morning because she had lost her ability to breathe.
“Never, ever? Why?” Sam questioned his dad.
“Son,” his father continued, “because she flew to heaven.”
Sam, who was six years old, shook his head and inquired as to when his mother would return because it sounded to him like she had just left for paradise. His father started crying at that point and left the room.
After waiting for days for his mother to return, Sam became anxious when she never did. A week later, he was upset that his mother, whom he loved, had not even come to see him.
He was reluctant to ask his father since every time he attempted to broach the subject, the man froze and broke down in tears. Sam decided to take action on his own one weekend.

After days of speculation, he concluded that his mother’s difficulty returning to them could have been caused by a negative event. He then dialed the police. John Lewis, a dispatcher, answered the phone.
“This is 911, how may I help you?” the man asked in a no-nonsense voice.
“Hello 911? This is Sam and I’m calling to tell you about my mother.”
The voice questioned, “Why?” “What’s wrong with her?”
“Well she has not been home for a few days and me and my dad are getting worried,” replied Sam. “He says she went to heaven but I’m afraid she got lost on her way.”
If the dispatcher hadn’t heard the sense of sadness in the boy’s voice, he would have hung up, originally believing the call to be a joke.
He said, “How old are you?”
“Sir, I’m six. Could you please assist me locate my mother?” “I’m quite concerned that she won’t be able to navigate,” Sam remarked.
John Lewis took a few moments to consider his answer before responding. He could not end the call without somehow helping the youngster, even though he knew it would be terrible to make him aware of the truth.

“Why don’t you try writing her a brief letter each month and sending it to her with red balloons if you want her to find her way home? She will follow the balloon trail when she sees them because she will know that they are missing her.”
Little Sam was thrilled that he had finally found a solution once he hung up. He explained how the house appeared without his mother in a letter he wrote later that day. She detested seeing mess; therefore, he believed it would increase her desire to return home.
Sam waited for a response, but he never received one. The following month, he wrote another letter, this time explaining how depressed his father appeared to be at her refusal to come back, but the same thing happened—no one responded, although his balloons always seemed to rise into the sky.

Sam called the police once more after his second letter went unanswered. Once more, the dispatcher soothed him and encouraged him to keep sending letters.
The man requested a favor from his fellow officers after the call. Additionally, he contacted Sam’s father and instructors and conducted some research on the boy’s family.
A police procession arrived on Sam’s street a few days later. Every participating police officer held a single red balloon, which they all gave to Sam to cheer him up.

Encouraged by the balloons, Sam wrote his mother another letter, and this time he got a response expressing her love for him. The letters were actually written by his father. The dad decided to continue until his son was prepared to accept the loss of his mother.
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